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Legal Notice Based on the Act on Specified Commercial Transactions (Japan)

Seller

Mainichi Knotting

Responsible Person

Ikuko Sasamura

Address

1-5-1 Satsukigaoka, Saeki-ku, Hiroshima-shi, Hiroshima 731-5101, Japan

Fees Other Than Product Price

・All prices include consumption tax.

・Shipping fee: Depends on the country.

・Bank transfer (Japan Post Bank): Customers are responsible for any transfer fees.

・Credit card payment via email link : No handling fee.

Order Validity Period

Please make your payment within 7 days after receiving the order confirmation email.
Your order will be finalized upon confirmation of payment.

Defective Products

Although every item is carefully inspected before shipping, if you receive a defective product, please contact us via the inquiry form.

Quantity Limits

No specific limits.
(Some items may have individual quantity restrictions.)

Delivery Time

In-stock items (online shop):
Shipped within 7 days after receiving the order (or after payment confirmation if pre-paid).
 

Made-to-order items:
Approximately 2 months from the order date until delivery. You will be notified by email once the item is ready.
Custom-sized orders requiring specific design adjustments may take longer.

Please note:
All production and shipping are handled by a single person, so we appreciate your understanding.

Payment Methods

・Bank transfer (Japan Post Bank)

・Credit card (Square)

Payment Deadline

【Japan Bank Transfer】

Please make the payment within 7 days after receiving your order confirmation email.

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For payments from Japan Post Bank:

Code: 10280　Number: 22802611

Account holder: Ikuko Sasamura

 

For payments from other banks:

Bank: Japan Post Bank　Branch: 028

Account type: Ordinary　Account number: 2280261

Account holder: Ikuko Sasamura


【Square Card Payment】
Please complete the payment within 7 days after receiving the order confirmation email.

Return & Cancellation Policy

We do not accept returns or cancellations after payment is made.
If you wish to return an item, please contact us using the inquiry form within 7 days of delivery.

Return Shipping Fees

Customer is responsible for return shipping in the case of customer-initiated returns.
If the product is defective, we will bear the return shipping cost.

Contact Information

Phone: +81-(0)90-3881-7639
Email: knotting@mainichi-knotting.com

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